faq

Are there more locations outside of Eugene?

Not currently - though we hope to expand in the future.

Is there tax on your products?

Since we are located in Oregon, we do not tax our products - even if you are shipping outside of the state. 

How long does shipping take?

In stock items will ship within 1-3 business days. We reserve the right to choose the most efficient method of shipping, including USPS, UPS, and FedEx. We are not responsible for lost or damaged packages.

Do you accept returns?

We accept returns of clothes and accessories within 14 days of purchase for store credit. Jewelry, Fragrances, and sale items are final sale.

How long do I have to return?

Return Policy

 ALL DISCOUNTED ITEMS ARE FINAL SALE

In store purchases: Please return your items within 14 days of purchase date, no returns will be accepted after this date.

 

Items returned must be unworn, unstained, unwashed, unaltered and in perfect condition, with all tags still attached. Shoes must show no signs of wear on bottom and be in original, undamaged box. We reserve the right to refuse or give partial refunds based on the condition of the item. 

 

Shipped orders: Please return your items with a postmark no more than 10 days past the original shipping date, no returns will be accepted after this date.  White dresses FINALE SALE.

 

Items returned must be unworn, unstained, unwashed, unaltered and in perfect condition, with all tags still attached. Shoes must show no signs of wear on bottom and be in original, undamaged box. We reserve the right to refuse or give partial refunds based on the condition of the item.

How do I return?

If you are local, you can bring it back to the store in the same condition you bought it. 
If your order was shipped to you, you can ship the items to:
296 E. 5th Ave.
Suite 223
Eugene, OR 97401
The customer is responsible for return shipping cost. 

Do you guys do collaborations?

We would love to chat about any potential collaborations. Send us an email and we can discuss possible opportunities!